Version 2.0 – June 2026
Supplier: Pure Progress Ltd trading as Pure Peptides UK
Registered in England & Wales: No. 10512948
Registered Address: 73 Stoneleigh Broadway, Epsom, Surrey, KT17 2HP
Website: purepeptidesuk.com
Email: info@purepeptidesuk.com
Telephone: +44 (0)203 086 7943
VAT No: 256 973 361
These Terms and Conditions (“Terms”) govern all purchases made through the Pure Peptides UK website (purepeptidesuk.com) and apply to all customers, whether individuals purchasing for private research (“Consumers”) or businesses purchasing for professional or commercial research purposes (“Business Customers”). Please read them carefully before placing an order. By placing an order, you confirm that you have read, understood and agree to be bound by these Terms.
Where any provision of these Terms distinguishes between Consumers and Business Customers, the relevant designation will be stated explicitly. Rights granted to Consumers under applicable consumer protection legislation are not affected by these Terms.
1. About Us
Pure Peptides UK is the trading name of Pure Progress Ltd, a company registered in England and Wales under company number 10512948. Our registered office is at 73 Stoneleigh Broadway, Epsom, Surrey, KT17 2HP.
You can contact us at info@purepeptidesuk.com or by telephone on +44 (0)203 086 7943 during normal UK business hours (Monday to Friday, 09:00–17:00).
2. Definitions
In these Terms the following words and expressions have the meanings set out below:
- “Business Customer” means any person or entity purchasing Products for commercial, professional or institutional research purposes, including but not limited to licensed clinics, healthcare practitioners, universities and research organisations.
- “Consumer” means any individual purchasing Products wholly or mainly for purposes outside of their trade, business, craft or profession, as defined in the Consumer Rights Act 2015.
- “Contract” means the legally binding agreement between us and you for the sale and purchase of Products, incorporating these Terms.
- “Products” means the research peptides, peptide bioregulators, reconstitution accessories and other items offered for sale on our website.
- “We / Us / Our” means Pure Progress Ltd trading as Pure Peptides UK.
- “You / Your” means the person or entity placing an order with us.
- “Website” means purepeptidesuk.com and all associated subdomains.
3. Acceptance of These Terms
By placing an order on our Website, you confirm that:
- you have read and understood these Terms and agree to be bound by them;
- you are at least 18 years of age;
- you are not purchasing Products on behalf of any person under the age of 18;
- you are purchasing Products solely for legitimate scientific research purposes and not for human or animal consumption, self-administration or any therapeutic, diagnostic or cosmetic purpose;
- if you are a Business Customer, you have authority to bind the business or organisation on whose behalf you are placing an order.
We reserve the right to update these Terms at any time. Changes will take effect from the date of publication on the Website. Where a change is material, we will endeavour to provide reasonable notice by posting a notice on the Website or by email. Your continued use of the Website or placement of further orders after any change constitutes acceptance of the updated Terms. Any order placed before the date of change will be governed by the version of the Terms in force at the time of that order.
4. Research Use Only — Important Notice
All Products sold by Pure Peptides UK are supplied strictly and exclusively for in vitro laboratory research and scientific study by qualified researchers. By purchasing, you irrevocably confirm that:
- you will use the Products solely for lawful, non-clinical, non-therapeutic laboratory research;
- the Products will not be administered to humans or animals;
- the Products will not be used in, incorporated into, or sold as foods, drugs, medicines, medical devices, dietary supplements or cosmetics;
- the Products will not be used for any in vitro diagnostic purpose;
- you hold any necessary licences, permits or authorisations required for the possession and use of the Products in your jurisdiction.
Our Products are not licensed medicinal products. They have not been approved, assessed or authorised by the MHRA, the EMA or any other regulatory authority for use in humans or animals. They have no therapeutic, medical or nutritional value and must not be represented or used as having any such value.
If we discover, suspect or have reasonable grounds to believe that any customer is using or intending to use Products for any purpose other than legitimate scientific research, we reserve the right, at our sole discretion, to refuse or cancel any order without prior notice and without liability.
5. Order Process and Contract Formation
5.1 Product listings on our Website constitute an invitation to treat, not an offer. Your order constitutes an offer to purchase the Products specified.
5.2 Our order process involves the following communications: (a) an automated order acknowledgement email sent immediately upon receipt of your order — this confirms receipt but does not constitute acceptance of your order; (b) where payment is made by bank transfer, a payment confirmation email once cleared funds have been received — this also does not constitute acceptance; (c) a packing confirmation email notifying you that your order is being prepared and awaiting collection by Royal Mail or our courier — the sending of this email constitutes our acceptance of your order and the point at which a binding Contract is formed between us; and (d) a dispatch notification email confirming that the carrier has collected your order, which triggers the delivery period under Clause 7. We are under no obligation to accept any order prior to sending the packing confirmation email referred to at (c) above.
5.3 We reserve the right to decline any order at our sole discretion, including but not limited to orders where:
- the Products are to be shipped to a jurisdiction where they are restricted or controlled;
- we have reason to suspect misuse, fraudulent activity or breach of these Terms;
- a product is out of stock or subject to a pricing error;
- payment cannot be verified or authorised;
- we are unable to fulfil the order for any operational or compliance reason.
5.4 Where we decline an order after payment has been taken, we will refund the amount paid in full within 14 days.
6. Pricing and Payment
6.1 Prices on the Website are denominated in pounds sterling (GBP) by default. Customers may alternatively select euros (EUR) from the currency selector on the Website, in which case the EUR price displayed at the time of ordering is the binding contract price for that order. EUR prices are set by us at a fixed rate which remains in force until we manually update it; we do not apply automatic or live exchange rate conversions. The EUR price displayed at the time you place your order is the price you will be charged, as confirmed in your order acknowledgement, and that price will be honoured regardless of any subsequent movement in the GBP/EUR exchange rate. We do not currently offer any other alternative display currencies. For orders delivered to a UK address, prices are displayed inclusive of VAT at the applicable UK rate. For orders delivered outside the United Kingdom, prices are displayed exclusive of VAT and exclusive of any local taxes, duties or levies applicable in the destination country. For certain international destinations, an estimated tariff levy may be applied at checkout to reflect anticipated import costs; this is an estimate only and does not guarantee the final duty payable. You remain solely responsible for any additional import duties, customs charges or local taxes levied by the authorities of your destination country.
6.2 Prices are correct at the time of display but are subject to change without notice. The price applicable to your order is the price shown on the Website at the time you place your order, as confirmed in your order confirmation email.
6.3 In the event of a genuine pricing error, we will notify you as soon as reasonably practicable. You will have the option to proceed with your order at the correct price or to cancel and receive a full refund. We are under no obligation to fulfil an order at an incorrectly stated price.
6.4 Payment must be made in full at the time of ordering. We accept payment methods as indicated on the Website from time to time.
7. Delivery
7.1 All Products are sold and dispatched under the Incoterm Delivered at Place (DAP). Risk of loss or damage to Products passes to you when they are delivered to the delivery address you have specified.
7.2 We aim to dispatch in-stock orders within 1–2 working days of confirmed payment. Estimated delivery timescales are provided for guidance only and do not constitute a guarantee of delivery by a specific date. We are not liable for delays caused by third-party carriers, customs clearance or circumstances beyond our reasonable control.
7.3 For international orders, you are responsible for all customs duties, import taxes, tariffs and any associated fees in your country of destination. We make no representation that Products are lawful to import outside of the United Kingdom.
7.4 If a parcel is returned to us as undeliverable due to an incorrect address provided by you, or because you failed to collect it, we may charge re-delivery costs. We are not responsible for parcels lost or delayed due to inaccurate address information you have provided.
7.5 Title in the Products passes to you upon receipt of full cleared payment.
8. Returns, Cancellations and Right of Withdrawal
8.1 Consumers — Statutory Right to Cancel
If you are a Consumer purchasing via our Website, you have the right to cancel your order within 14 calendar days of the day on which you (or a person nominated by you) physically receive the Products, without giving any reason (the “Cancellation Period”). This right is provided under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
To exercise this right, you must notify us of your decision to cancel before the Cancellation Period expires by:
- Email: info@purepeptidesuk.com
- Telephone: +44 (0)203 086 7943
- Using the contact form on our Website
You may use the following model cancellation statement, though it is not obligatory:
MODEL CANCELLATION FORM
To: Pure Progress Ltd trading as Pure Peptides UK, info@purepeptidesuk.com
I/We hereby give notice that I/we cancel my/our contract for the sale of the following goods:
[Description of products]
Ordered on / received on: [date]
Name of consumer(s): [name]
Address of consumer(s): [address]
Signature (if paper form): ______________
Date: ______________
8.2 Return of Goods
Following valid notification of cancellation, you must return the Products to us within 14 calendar days. You are responsible for the cost of return postage unless we have delivered incorrect or faulty goods.
We will issue a full refund, including the original standard delivery charge (but not any premium delivery upgrade), within 14 calendar days of receiving the returned Products, or within 14 days of you providing evidence of having returned them, whichever is earlier. Refunds will be made by the same payment method as your original payment unless you expressly agree otherwise.
8.3 Condition of Returned Goods
Products must be returned:
- unopened, in original sealed packaging;
- in the same condition as when delivered – undamaged, uncontaminated and without evidence of tampering;
- accompanied by proof of purchase.
We reserve the right to make a deduction from the refund where the value of the Products has been diminished by handling beyond what is necessary to inspect them. We will not accept returns of opened, reconstituted or otherwise unsealed Products except where they are defective.
8.4 Exceptions to the Right to Cancel
The statutory right to cancel does not apply to Products which, owing to their nature, cannot be returned once opened – including sealed vials of lyophilised peptides where the seal has been broken – unless the Products are defective.
8.5 Defective or Incorrect Products
If you receive Products that are defective, damaged in transit or materially different from those described, please contact us within 48 hours of delivery. We will arrange for a replacement, a full refund, or a credit at our discretion, and we will bear the cost of return where the defect or error is attributable to us.
8.6 Business Customers
Business Customers do not benefit from the consumer statutory right to cancel under the Consumer Contracts Regulations 2013. Returns and refunds for Business Customers are at our discretion and will be dealt with on a case-by-case basis.
9. Product Legality and Export Responsibility
9.1 All Products listed on our Website are lawful to possess and supply for research purposes within the United Kingdom at the time of listing. We make no representation that Products are legal to purchase, import, possess or use in any other jurisdiction.
9.2 It is your sole responsibility to ascertain the legal status of any Product in your country or territory before ordering. By placing an order for delivery outside the United Kingdom, you confirm that you have satisfied yourself that the import and possession of the Products is lawful in your jurisdiction.
9.3 All Products are dispatched on DAP terms. You are responsible for all import customs formalities and any applicable duties or taxes. We will not issue refunds for orders seized or delayed by customs authorities.
9.4 We shall have no liability to you for any losses arising from your failure to comply with the laws of any jurisdiction outside the United Kingdom.
10. Limitation of Liability
10.1 Provisions applicable to all customers
Nothing in these Terms shall limit or exclude our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
- any matter in respect of which it would be unlawful for us to exclude or restrict liability.
10.2 Consumers
If you are a Consumer, we are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or negligence, but we are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time your order was placed, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Your statutory rights as a Consumer, including rights under the Consumer Rights Act 2015, remain unaffected by these Terms.
10.3 Business Customers
To the fullest extent permitted by law, our total aggregate liability to a Business Customer in connection with any Contract – whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise – shall not exceed the total price paid by you for the Products which are the subject of the claim.
We shall not be liable to Business Customers for any:
- loss of profits, revenue, business or anticipated savings;
- loss of or damage to data;
- loss of goodwill or reputation;
- indirect, special or consequential loss;
even if we have been advised of the possibility of such losses.
10.4 Misuse of Products
We shall not be liable, to the fullest extent permitted by law, for any loss, injury, damage or adverse consequence arising from the misuse, improper handling, unlawful use or any use other than legitimate scientific research of our Products. You accept that responsibility for safe and lawful use of the Products rests entirely with you.
10.5 Customer Indemnity (Business Customers only)
Business Customers shall indemnify, defend and hold harmless Pure Progress Ltd, its officers, employees, agents and representatives against any claims, demands, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with:
- any use of the Products by the Business Customer or any third party to whom the Business Customer has supplied them;
- any breach by the Business Customer of these Terms;
- any failure by the Business Customer to hold requisite licences or authorisations for the possession or use of the Products.
11. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, logos, product descriptions, photography and design, is the property of Pure Progress Ltd or its licensors and is protected by copyright and other intellectual property laws. No content may be reproduced, distributed, republished or used for any commercial purpose without our prior written consent.
12. Privacy and Data Protection
We process your personal data in accordance with our Privacy Policy, which is available at purepeptidesuk.com/privacy-policy. Our Privacy Policy forms part of our contractual relationship with you and by placing an order you confirm that you have read and understood it.
We will use your personal data to:
- process and fulfil your order;
- communicate with you regarding your order;
- comply with our legal and regulatory obligations;
- with your consent, send you marketing communications about similar Products and services.
You may opt out of marketing communications at any time by contacting us or by using the unsubscribe link in any marketing email. Your right to opt out does not affect the lawfulness of any processing carried out before you withdraw consent.
13. Age Restriction
You must be at least 18 years of age to purchase Products from our Website. By placing an order you confirm that you are aged 18 or over and that you are not purchasing on behalf of any person under the age of 18. We reserve the right to cancel any order where we have reason to believe this condition has not been met.
14. Our Right to Cancel or Refuse Orders
We reserve the right, at our sole and absolute discretion, to refuse, cancel or suspend any order or account at any time and without prior notice. Circumstances in which we may exercise this right include, without limitation:
- suspected or confirmed misuse of Products;
- breach or suspected breach of these Terms;
- suspected fraudulent, unlawful or abusive activity;
- inability to verify customer identity or age;
- regulatory or compliance concerns relating to a particular customer or jurisdiction;
- stock unavailability or a pricing error;
- any other reason at our reasonable commercial discretion.
Where we cancel an order that has already been paid for (other than due to your breach), we will refund the amount paid in full. We shall have no further liability to you in connection with such a cancellation.
15. Force Majeure
We will not be liable for any delay or failure to perform our obligations under these Terms where that delay or failure arises from any cause beyond our reasonable control, including but not limited to acts of God, pandemics, government action or regulation, industrial action, failure of third-party carriers or suppliers, or interruption to utilities or communications systems. Where such circumstances persist for more than 30 days, either party may terminate the affected Contract by written notice, and we will refund any sums paid for unfulfilled orders.
16. Changes to These Terms
We may update these Terms from time to time. Where we make a material change, we will endeavour to provide at least 14 days’ notice by posting an update on the Website and, where practicable, by email to the address associated with your account. The updated Terms will apply to all orders placed on or after their effective date. Orders placed prior to that date remain governed by the version of the Terms in force at the time of ordering.
17. Governing Law and Jurisdiction
These Terms and any Contract formed under them are governed by and construed in accordance with the laws of England and Wales. Any dispute arising in connection with these Terms or any Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a Consumer you may also bring proceedings in the courts of the country in which you reside.
18. Dispute Resolution
If you have a complaint or dispute, please contact us in the first instance at the details in Clause 1. We aim to resolve all complaints promptly and in good faith.
If we are unable to resolve a dispute between us, you may refer the matter to an Alternative Dispute Resolution (ADR) scheme. We are not currently members of a specific ADR scheme; however, the UK’s Chartered Trading Standards Institute maintains a directory of approved ADR providers at www.tradingstandards.uk.
If you are a Consumer within the European Union, you may also use the European Commission’s Online Dispute Resolution platform, accessible at https://ec.europa.eu/consumers/odr. Our email address for ODR purposes is info@purepeptidesuk.com.
19. General
19.1 Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between us in relation to the sale of Products and supersede all prior representations, agreements or understandings.
19.2 Severability. If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be severed without affecting the validity and enforceability of the remaining provisions.
19.3 Waiver. Failure by either party to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy.
19.4 Third Party Rights. These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
19.5 Assignment. We may assign or transfer our rights and obligations under these Terms to any third party, including in connection with a sale or transfer of our business. You may not assign your rights or obligations without our prior written consent.
19.6 Notices. Any formal notice to us must be sent by email to info@purepeptidesuk.com or by post to our registered address. We may send notices to the email address you have provided when placing your order.
20. Your Statutory Rights
If you are a Consumer, these Terms are in addition to and do not limit your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Protection from Unfair Trading Regulations 2008, and other applicable consumer protection legislation. Nothing in these Terms is intended to reduce, restrict or remove any right you have as a Consumer under applicable law.
Version 2.0 — June 2026 | Pure Progress Ltd | purepeptidesuk.com
