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At Pure Peptides UK we are all about speed. We get your order to you as quickly and problem free as possible. We guarantee same day dispatch for all order payments received by 14:30 (UK time) Monday to Friday. Please note that orders are processed and dispatched on Monday to Friday only. The service levels listed below apply to the postal/courier service’s target once the parcel has been collected from our premises.
All orders are packaged securely and discreetly for your privacy as standard. There are no external markings to suggest what is inside the package. All prices quoted on this page include UK VAT at 20% where applicable. For export orders, UK VAT will not be applied.
Orders exported outside the UK – All our products are sold under the delivery terms “Delivered at Place” (DAP). Under DAP delivery terms, the buyer is responsible for any customs-related costs, tariffs, taxes, fees, or duties that may apply. All orders are dispatched from the UK.
Free Royal Mail Tracked 24 delivery is provided on all orders where the total order value is £50 or above. Royal Mail Tracked 24 and Special Delivery services do not deliver to certain UK locations on Sundays (see Royal Mail web site for details).
| Royal Mail Tracked 24 | £3.60 (free for orders over £50 in value) | |
| Special Delivery Guaranteed | £8.40 | |
| Special Delivery Guaranteed by 1PM | £9.72 | |
| Special Delivery Guaranteed by 9AM | £30.00 |
| Europe – Royal Mail International | £12.00 | 3-7 Working Days |
| Europe (EU) – DHL | £32.00 | 3-4 Working Days |
| Europe (outside the EU) – DHL | £35.00 | 3-6 Working Days |
| Worldwide – Royal Mail International (all except USA) | £14.10 | 3-7 Working Days |
| Worldwide – Royal Mail International (USA) | £14.75 | 3-7 Working Days |
| Worldwide – DHL | £38.00 | 2-6 Working Days |
It is our customer’s responsibility to determine the import/customs requirements or constraints for the products that you have ordered. Pure Peptides UK cannot take any responsibility for customs clearance or any issues that arise from the importation of our products. Please remember that when importing our products, local duties and taxes may be levied by the Customs authorities (there may also be a handling charge from the shipper for processing the payment). More information regarding EU shipments here.
Please note that not all delivery options are available for all countries. Currently, we do not export to Germany, Austria, Switzerland, Portugal, Sweden or Spain due to these country’s Customs authorities stopping all shipments containing peptides.
If you are a customer in the European Economic Area (EEA), you get 14 calendar days to return your order for a refund. This two week cancellation period starts from the day you have received all of the items in your order. We can only accept returned items that have not been opened and have security seals intact.
Email: info@purepeptidesuk.com
Telephone: UK Local: 0203 086 7943 / International: +44 203 086 7943
